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Los Angeles based Encore India is a business services provider helping clients nationwide with their back office operations. Depending on the type of work assigned, we deliver our services onsite at your offices supported by our offsite staff in the US & offshore teams in Vizag, India. Our flexible use of global resources offers customers the economic advantage of having their work done at an affordable price without compromising on quality.
At Encore India, we understand that our team members are the heart, core and face of our business and, by extension, yours. They are the ones who drive and deliver an exceptional customer experience, emphasizing the importance of us hiring the right people and placing them in the right positions.
The importance of hiring and retaining the right talent is paramount. We make sure that every team member has the appropriate skill sets, disposition and competence to be successful. In the end, they dictate the customer experience.
Encore India Operates from two facilities in Visakhapatnam, India & One Facility in The US. With a total seating capacity of 500 plus both the facilities are built with comfort and efficiency in mind. 24 X 7 smart offices for our hard working 24 X 7 teams.
Visakhapatnam (nicknamed as Vizag ) is the largest city in the Indian state of Andhra Pradesh and the third largest city on the east coast of India.It is a port city and often called as "The Jewel of the East Coast" and the "City of Destiny” As of 2014, the population was recorded as 3,091,811 and occupying 681.96 km2 (263.31 sq mi), Very similar to San Diego in beauty, Visakhapatnam is the largest city, commercial hub and a financial capital of Andhra Pradesh, with a GDP of over $26 Billion (USD).
The Hybrid use of staff based in the US & India, offers customers the advantage of having their work done at an affordable price without compromising on quality.
Our in-depth industry expertise, world-class technologies & proven track record enable us to consistently provide our clients with top of the line yet affordable pricing.
Proven Track Record
Success stories of our clients speak for us and the efficiency we bring to our clients in their back office operations day after day.
Multiple Delivery Options
With multiple delivery & engagement options that suit most clients we are best suited to deliver quality of service.
Our US based staff handle all the client communications & coordinate with the team in India ensuring seamless communication across time zones.
With bulk of the work being executed from our offshore facilities in India our clients benefit from the exchange rates & work arbitrage.
The most popular model of outsourcing where we execute agreed tasks for a fixed period of time for a fixed fee.
We provide staff, assets and support while you control your teams activities and manage them directly.
We set up your offshore operations for you and transfer ownership to you within an agreed time frame.
Depending on the type of work assigned, we deliver our services onsite at your offices supported by our offsite staff in the US & offshore teams in Vizag, India. Our flexible use of global resources offers customers the economic advantage of having their work done at an affordable price without compromising on quality
We offer a straightforward seat leasing model with a variety of customized service options
We provide staff, assets and support while you control your teams activities and manage performance output
we set up your contact center operations and transfer ownership to you within an agreed time frame
Don’t see an outsourcing service suitable for your business needs?
Or not sure which service works best for your company? Contact us today to learn more.